FAQ

Clear answers for merchants, developers, and partners.

Practical questions about checkout, settlement confirmation, WooCommerce, webhooks, pricing, and the Yera Connect operating model.

What is Yera Connect?

Yera Connect is a payment orchestration platform for merchants. It helps merchants accept secure online payments through hosted checkout, payment links, WooCommerce, and API integrations, while regulated providers handle payment processing where required.

Does Yera Connect hold my funds?

No. Yera Connect does not hold customer or merchant funds. Yera Connect provides the software layer — checkout, smart payment routing, reporting, and merchant tools — while payment processing and fiat services are handled by third-party providers where required.

What payment methods are supported?

Supported payment methods vary. Availability depends on country, provider, merchant approval, and payment method support. Where available in a region, merchants can offer options such as cards, bank transfers, and other supported payment methods.

What verification (KYC/KYB) is required?

To accept payments, merchants may need to complete identity and business verification (KYC/KYB). These checks, along with fiat services, conversion, and other regulated services, may be handled by third-party providers where required.

How much does Yera Connect cost?

Pricing depends on your plan and usage. Talk to our team for current pricing and to find the plan that fits your business.

Does Yera Connect work with WooCommerce?

Yes. Merchants can connect their WooCommerce store to Yera Connect so online orders use the same secure checkout as payment links and API integrations. Once a payment is confirmed, the order status is updated for the merchant.

Can I use payment links without code?

Yes. Payment links are designed for invoices, manual orders, support-assisted checkout, and merchants who want to start accepting payments without a custom integration.

Can developers integrate Yera Connect?

Yes. Developers can integrate hosted checkout, payment links, and payment confirmation events through the Yera Connect API. See the developer documentation for the API reference, guides, and examples.

How does payment confirmation work?

An order is marked as paid only after Yera Connect receives confirmation of a completed payment from the provider. Opening checkout or being redirected to a provider does not mark an order as paid. Merchants can track payment confirmation and order status in the dashboard.

Is Yera Connect a bank or financial institution?

No. Yera Connect provides software, checkout, routing, reporting, and merchant infrastructure. Payment processing, fiat services, KYC/KYB, conversion, and regulated services may be handled by third-party providers where required. Yera Connect is not a bank, custodian, lender, or investment platform.

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